SHIVI
Don't just chat with an AI. Experience an intelligence layer that listens, understands context, reasons through the problem and helps move the conversation toward an outcome.
Watch a conversation become an action
Click any stage. Shivi's visual state changes to show what is happening underneath the conversation.
Listening
Shivi captures what the person is saying and prepares the conversation signal for deeper understanding.
Different business,
Same intelligence
Choose a scenario to see how Shivi changes the conversation.
Customer Engagement
Engage customers, understand intent, handle common questions and route complex cases.
Patient access
Help with appointment journeys, information requests and service navigation.
Citizen services
Make helplines easier to access while routing cases into structured workflows.
Customer support
Resolve repetitive requests and escalate conversations that need human judgment.
Shivi knows when to escalate
The goal isn't to replace people. It's to make sure people spend their time where human judgment matters most.
Understand
Route
Resolve
People don't speak in APIs
They switch languages, accents and expressions naturally. Shivi's experience should feel natural too.
“Mujhe apna bill check karna hai.”
“Mera payment abhi tak update nahi hua.”
“Can you check my account?”
“Actually mujhe ek thing confirm karni thi…”
Natural understanding
Different ways of speaking shouldn't require the user to change how they communicate.
Now, talk to Shivi
This prototype simulates the experience. Connect the real Shivi intelligence here when the production backend is ready.
Questions? answered
A few things businesses usually want to know before exploring Shivi.
What is Shivi?
Shivi is ARIA's conversational AI experience designed to listen, understand context, reason through requests and connect conversations to the right action or human.
Which languages does Shivi support?
Shivi is designed for real-world Indian conversations, including regional languages, accents, Hinglish and code-switching. Language availability can vary by deployment and use case.
Can Shivi understand code-switching?
Yes. Shivi is designed to follow natural conversations where people switch between languages instead of forcing users to choose a single language.
Can Shivi be used for different industries?
Yes. Shivi can be adapted for use cases across BFSI, healthcare, government, enterprise support and other customer-facing workflows.
Can Shivi hand conversations over to a human?
Yes. Shivi can identify situations where human judgment is needed and route the conversation into an appropriate human-assisted workflow.
What is the starting price?
Shivi starts at ₹25,000 per year for limited time. Final pricing can vary depending on the deployment, integrations, usage and requirements.
Can Shivi be connected to business systems?
Yes. The experience can be connected to business logic, workflows and relevant systems so conversations can lead to useful actions rather than stopping at a chat response.
What if your customer
could simply talk?
That's the experience we're building.